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Account Settings

I forgot my password, how can I reset it?
In order to reset your password, go over to http://helpling.ie and click on the 'Login' button in the top right corner. On the next page, please cl...
Tue, 23 Jul, 2024 at 5:00 PM
How can I change my address, email address and phone number?
If you like to change either of your contact details (email address or phone number), you can do that in your account under "Edit my profile". ...
Mon, 30 Jan, 2023 at 2:44 PM
What happens to my data once I request data deletion?
In particular cases, this process might take up to three months. If the conditions outlined below for your personal data deletion have been met, your acco...
Fri, 29 Nov, 2019 at 8:42 AM
How can I request account deletion?
If you would like to terminate your account with Helpling completely, please send us an email asking for account deletion from your registered email address...
Mon, 27 Feb, 2023 at 11:40 AM
Which documents do I need to register on Helpling?
To register on the Helpling platform, you need to possess all approvals and authority (including the necessary immigration status) required to work in Irela...
Mon, 27 Feb, 2023 at 12:01 PM
How does the document verification works?
Using the Helpling platform and receive payments require data security and trust. Therefore, the verification of your identity is required in order to recei...
Mon, 18 Dec, 2023 at 12:06 PM
Is there a signup fee to be paid to register?
To register on the Helpling platform, we require the payment of a one-time signup fee. Helpling offers you fast access to customers in your city and a tool...
Tue, 23 Jul, 2024 at 5:09 PM
Why to I have to confirm that my services are compliant with EU rules?
In 2024 a new piece of legislation about online platforms for services came into effect. It is known as the Digital Services Act or DSA (Regulation (EU) 202...
Mon, 30 Sep, 2024 at 6:12 PM